The Long White Vapour Loyalty Rewards Program is operated Long White Vapour Ltd (we,us or our). By participating in our Rewards Program, you agree to these Terms and Conditions.

How do I join the Rewards Program?


To join our Rewards Program, you must first register online when purchasing at https://www.longwhitevapour.co.nz


You can earn points on eligible purchases immediately; however, to redeem points, you must earn the minimum for outright product purchase. Part payment in points is prohibited


Once you have registered, you will be able to view accumulated points when logging in at https://www.longwhitevapour.co.nz/

How do I earn points?


By purchasing any Long White Vapour or Big Jack’s Elixir juice  https://www.longwhitevapour.co.nz .


The number of points you earn depends total value of the juice purchase in your order. Buy any Long White Vapour or Jack’s Elixirs e-juice and receive 1 point per $1 spent.

50 points = $10 voucher (Minimum spend $15 to redeem). Applicable to Juices only.

How do I redeem points?


Before you can redeem points, you must have earned enough points for outright product purchase.


You cannot redeem or exchange your points for cash (Including as part payment for any purchases at https://www.longwhitevapour.co.nz store). You cannot sell or transfer your points to anyone.


Points are only redeemable online at https://www.longwhitevapour.co.nz and not in any retail outlet where Long White Vapour is available

What else do I need to know?


We reserve the right to terminate your membership in our Rewards Program if you don't use your points for 12 consecutive months, or if we believe that you have engaged in fraudulent or unlawful activity or failed to comply with these Terms and Conditions.


We will collect and use your personal information in accordance with our Privacy Policy, which you can find on our website at https://www.longwhitevapour.co.nz


We may discontinue our Rewards Program at any time in our sole discretion with no liability to you. If we do so, we'll publish a notice on our website and/or email you to let you know.


We may change the Rewards Program (including the number of points allocated to each purchase and how points are earned and redeemed) and these Terms and Conditions at any time, or add new terms or conditions. If we do so, we'll publish an updated version on our website at https://www.longwhitevapour.co.nz. Your continued participation in our Rewards Program will constitute your acceptance of such changes.


These Terms and Conditions apply to our Rewards Program in New Zealand and are governed by the laws of New Zealand.


You cannot earn and use points in the same transaction (Order). Reward points are only allocated upon completed successful purchase and can be redeemed on the next order.


Refunds on juice purchases will deduct loyalty points