PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE ORDERING.

 

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

To enter and make purchase from this site you must be 18 years of age or older, or of the legal smoking age within your country of residence. Long White Vapour Limited, E-liquid and cartridges should not be consumed more frequently than traditional tobacco cigarettes, or by individuals who are non smokers and/ or under the age of 18 years, or of the legal smoking age of your country of residence.

Keep the product out of reach of children. By entering this site, you acknowledge that you have read and understand the above warning.  

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COPYWRIGHT

 

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under South African and other copyright laws, and is the property of Long White Vapour South Africa Limited.

The collective work includes works that are licensed to Long White Vapour South Africa Limited.

Copyright 2014, Long White Vapour South Africa Limited ALL RIGHTS RESERVED.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Long White Vapour South Africa Limited or purchasing Long White Vapour South Africa Limited products.

You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Long White Vapour South Africa Limited or to purchase Long White Vapour South Africa Limited products.

Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by Long White Vapour South Africa Limited. You further agree not to change or delete any proprietary notices from materials downloaded from the site.      

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TRADEMARKS

 

All trademarks, service marks and trade names of Long White South Africa Vapour Limited used in the site are trademarks or registered trademarks of Long White Vapour South Africa Limited.  

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NICOTINE SHIPPING

 

Due to many countries laws we are unable to send Nicotine direct from our warehouse for paid juice purchases. Therefore nicotine juice must be drop-shipped from the USA.

For your nicotine juice please allow 7 days or longer during peak season (For example heading up to Christmas).

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RETURNS POLICY

 

Any unopened item (Except Juices) may be returned to Long White Vapour Limited within 21 days for a full refund. Items that have been opened may not be returned unless they are defective. In case of a defective product or product part, we will be happy to replace that part free of charge, we do offer money refunds on products that have been used, only replacements.

Please remember, as annoying as it may seem, and as frustrated as you may be, a leaking tank is almost always not the result of a manufacturing defect. 

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MONEY BACK GUARANTEE

 

Here at Long White Vapour Limited, we want to make sure you are completely satisfied with your purchase. You are entitled to a 100% refund on your purchase (Except Atomizers & E-liquids as they are considered as consumables) if the product is returned within 21 days of receiving it, unopened and in its original condition.

You may return most new, unopened items within 21 days of delivery for a full refund.  If you need to return an item email us; shop@longwhitevapour.com . We'll notify you via e-mail of your refund once we've received and processed the returned item.

We reserve the right to change or discontinue the 100% Money Back Guarantee policy at any time, but we probably won't.  

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REFUNDS

 

You should expect to receive your refund within 2 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).   

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PRIVACY POLICY

 

We do not store credit card details nor do we share customer details with any 3rd parties.     

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WARRANTY DISCLAIMER

 

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Long White Vapour Limited disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.

Long White Vapour Limited does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.

Long White Vapour South Africa Limited does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.    

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LIMITATION OF LIABILITY

 

Long White South Africa Vapour Limited shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Long White Vapour South Africa Limited has been advised of the possibility of such damages.

Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.    

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TYPOGRAPHICAL ERRORS

 

In the event that a Long White Vapour South Africa Limited product is mistakenly listed at an incorrect price, Long White Vapour South Africa  Limited reserves the right to refuse or cancel any orders placed for product listed at the incorrect price.

Long White Vapour South Africa Limited reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

If your credit card has already been charged for the purchase and your order is cancelled, Long White Vapour South Africa Limited shall issue a credit to your credit card account in the amount of the incorrect price.    

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TERMS: TERMINATION

 

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process.

These terms and conditions, or any part of them, may be terminated by Long White Vapour South Africa Limited without notice at any time, for any reason.

The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.    

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NOTICE

 

Long White Vapour Limited may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Long White Vapour South Africa Limited.    

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MISCELLANEOUS

 

Your use of this site shall be governed in all respects by the laws of South Africa without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods.

You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Long White Vapour South Africa Limited products) shall be in the courts located in New Zealand.

Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Long White Vapour South Africa Limited products) must be commenced within one (1) year after the claim or cause of action arises.

Long White Vapour South Africa Limited's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right

Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Long White Vapour South Africa Limited may assign its rights and duties under this Agreement to any party at any time without notice to you.    

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INDEMNIFICATION

 

You agree to indemnify, defend, and hold harmless Long White Vapour Limited, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.    

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THIRD PARTY

   

Links: In an attempt to provide increased value to our visitors, Long White Vapour South Africa Limited may link to sites operated by third parties. However, even if the third party is affiliated with Long White Vapour South Africa Limited, Long White Vapour Limited has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Long White Vapour South Africa Limited.

These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Long White Vapour South Africa Limited seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).